Privacy Policy

Your privacy matters to us. When you shop with Kilo Mike Co, you trust us with your information — and we take that seriously. This policy explains what we collect, how we use it, and how we keep it safe.

What We Collect

When you visit kilomikeco.com or place an order, we collect the following information:

  • Personal details: your name, billing/shipping address, email, and phone number.

  • Payment info: processed securely through Shopify or trusted payment partners (we never see or store your full card details).

  • Order details: what you bought, when, and where it’s going.

  • Device and usage info: automatically collected data like your IP address, browser type, and how you interact with our site — used to improve our store experience.

How We Use Your Info

We use the information we collect to:

  • Process, ship, and track your orders.

  • Communicate with you about your purchase or account.

  • Send updates, drop alerts, and promotions (if you’ve signed up).

  • Improve our site, products, and customer experience.

  • Prevent fraud and comply with legal requirements.

We never sell or rent your information — ever.

Facebook, Instagram & TikTok Data Sharing Preferences

At Kilo Mike Co, your privacy and trust are extremely important to us. We use advertising and analytics tools from Meta Platforms, Inc. (Facebook and Instagram) and TikTok Inc. to help us understand our audience, measure the effectiveness of our marketing, and share products and content that align with your interests and our mission.

1. Information We May Share

When you interact with our website — such as by browsing products, adding items to your cart, or completing a purchase — certain information may be automatically collected and shared with Meta and TikTok through tracking technologies like Meta Pixel and TikTok Pixel. This information may include:

  • Event data: Page views, add-to-cart actions, purchases, and other website interactions.

  • Identifiers: Hashed versions of your email, phone number, or other identifiers (only if you have provided them to us).

  • Technical data: IP address, device type, browser, operating system, and time zone.

All shared data is encrypted and used solely for analytics and advertising performance purposes.

2. How This Data Is Used

We use Meta and TikTok tools to:

  • Measure and improve the effectiveness of our ads and content.

  • Create and deliver ads that are more relevant to your interests.

  • Understand customer behavior to enhance our website experience.

  • Build custom audiences of people who might be interested in Kilo Mike Co’s mission and products.

These platforms may use the information we share to improve their own advertising systems and provide us with analytics insights.

3. Your Data Control & Preferences

You have full control over how your data is used for advertising and tracking purposes. You can manage or limit tracking through the following options:

  • Meta (Facebook & Instagram):

  • TikTok:

    • Review and adjust your ad settings in the TikTok app under Settings → Privacy → Ads personalization.

    • Learn more about TikTok’s data practices in their Privacy Policy.

  • Browser-Level Opt-Outs:

4. Security and Transparency

We take appropriate technical and organizational measures to protect all shared data. Information passed to Meta and TikTok is hashed, encrypted, and transmitted securely. We do not sell or disclose your personal data to Meta, TikTok, or any third party for independent marketing purposes.

Cookies

We use cookies (small files stored on your device) to make the site run smoothly and remember your preferences.
You can disable cookies in your browser settings, but some features of the site may not work properly.

We also use cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Third-Party Services

We only share your information with trusted partners that help us run our store, like:

  • Shopify (our e-commerce platform)

  • Payment processors (for secure checkout)

  • Shipping carriers (to deliver your order)

  • Email providers (for order updates and newsletters)

These partners only get the data they need to do their job — nothing more.

Data Security

Your information is stored through Shopify’s secure servers, protected by industry-standard encryption.
All payment data is processed according to PCI-DSS standards for maximum security.

Your Rights

You have the right to:

  • Request access to your personal data.

  • Correct or update your information.

  • Ask us to delete your data.
    To make any of these requests, email kilomikeco@gmail.com and we’ll handle it promptly.

Email & SMS Marketing

If you subscribe to our marketing list, you may receive product updates or special offers. You can unsubscribe at any time using the link in any email or by contacting us directly.

Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or for legal reasons. The latest version will always be available here.

Contact Us

For questions about this Privacy Policy or how your data is handled, contact us at:
kilomikeco@gmail.com