Shipping + Delivery

At Kilo Mike Co, we’re committed to getting your gear to you as quickly and efficiently as possible. Every order is handled with care, packed by our team, and shipped from the USA.

Order Processing

  • All orders are processed within 3-7 business days (Monday–Friday, excluding holidays).

  • Once your order ships, you’ll receive a confirmation email with a tracking number.

  • Orders placed on weekends or holidays will begin processing the next business day.

Domestic Shipping (U.S.)

  • Standard shipping typically takes 3–7 business days after fulfillment, depending on your location.

  • Expedited options may be available at checkout for an additional charge.

  • We are not responsible for shipping delays caused by the carrier, weather, or address errors.

Shipping Rates

  • Shipping rates are calculated at checkout based on order weight, destination, and carrier service.

  • We occasionally offer free shipping promotions within the U.S. — watch for announcements on our homepage or social media.

  • We offer free shipping on all orders $65+.

Order Tracking

  • Once your order ships, you’ll receive an email with tracking details.

  • Please allow 24–48 hours for tracking information to update once the carrier scans your package.

Lost, Stolen, or Damaged Packages

  • Kilo Mike Co is not responsible for lost or stolen packages once they are marked “Delivered” by the carrier.

  • If your order arrives damaged or fails to arrive after being shipped, please contact our support team within 7 days of delivery for assistance.

  • We’ll help file a claim with the carrier and do our best to make it right.

Preorders & Backordered Items

  • If an item is on preorder or backorder, shipping dates will be noted on the product page.

  • Orders containing both in-stock and preorder items may be split into multiple shipments.

Need Help?

If you have questions about your order status or shipping options, contact us at kilomikeco@gmail.com and include your order number.