Terms & Conditions

Welcome to Kilo Mike Co. By visiting our site or buying something from us, you agree to the following terms. We keep things simple and fair — no hidden fine print, just straight-up expectations on both sides.

Orders & Payment

All orders are processed through kilomikeco.com using secure payment methods. Prices and product availability can change without notice.
We reserve the right to cancel or limit any order — especially if something looks suspicious or violates these terms.

Make sure your billing and shipping info are correct. We can’t fix a package that’s already out the door to the wrong address.

Shipping

We work hard to get orders out fast. Shipping times depend on your location and the carrier. Once a package leaves our hands, it’s in the carrier’s control — but we’ll always help if something goes wrong.

Full details are in our Shipping + Delivery Policy.

Returns & Exchanges

We stand behind everything we make. If you’re not happy with your order, we’ll do what we can to make it right — just follow the process laid out in our Returns & Exchanges Policy.

Items must be unworn, unwashed, and in the same condition you received them. Some items (like clearance or limited drops) are final sale.

Product Info

We do our best to show every product accurately, but screens and lighting can make colors look a little different. Small variations in print or material can happen — that’s part of the process, not a defect.

Intellectual Property

All content on this site — designs, graphics, photos, logos, and text — belongs to Kilo Mike Co. You’re welcome to share our stuff on social media, but don’t copy, sell, or use our designs or branding without permission.

Privacy

We respect your privacy and only use your info to fulfill orders and improve your experience. For more details, see our Privacy Policy.

Changes

We may update these terms from time to time. The latest version will always live on this page.

Mobile Terms of Service

Last updated: Oct. 27, 2025

The Kilo Mike Company mobile message service (the "Service") is operated by Kilo Mike Company (“Kilo Mike Company”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Kilo Mike Company’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Kilo Mike Company through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Kilo Mike Company. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (859) 636-7482 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Kilo Mike Company mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +1 (859) 636-7482 or email kilomikeco@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact

Need help or have a question about an order?
Reach us anytime at kilomikeco@gmail.com — we’ll get back to you as soon as possible.